How do you request a VAT refund, Tax Free?

1. In the stores where you make your purchases, ask for the complete invoice or the DIVA form if they have it.

2. Upon arrival at the port or airport, go to the customs stamping point:

- With DIVA you can directly use the automatic machines installed there and easily follow their instructions.

- If you do not have a DIVA form, go to the customs staff, where once compliance with the requirements has been verified, the invoices will be stamped manually.

Remember to bring with you:

- Your passport.

- Purchase invoices or DIVA form.

- And the goods for which you request the return (ATTENTION: without goods there is no stamp).

- Your boarding pass or your company ticket with the travel route.

3. In both cases, you can now request your money from your Tax Free company located in the boarding area.

If you need more information or have any other questions, please contact us at info@patinete.com